Role of Emotional Intelligence in the Workplace

Emotional intelligence (EI) holds a huge impact on your career and work life and this why it is important to understand what is it exactly and what is the role of emotional intelligence in the workplace. Workplace comprises of people that have different personalities, emotions and strengths and this can greatly affect their way of working. Emotional intelligence is that ability which helps an individual to identify as well as manage their emotions and the emotions of others.

How emotional intelligence will impact your professional life?

Emotional intelligence is integrated into everyday decisions that employers take like promoting, hiring or firing employees. In many companies, hiring managers tend to study the emotional intelligence of the candidates by asking them specific questions so as to identify those who have a higher degree of EI. Moreover, hiring managers also determine the emotional intelligence of their current employees for understanding their leadership potential.

If you want to land yourself in a higher position, having the right academic background, certifications, as well as professional experiences, are obviously necessary, however, if you want to become successful further and move onto management positions, than emotional intelligence is your key. It has been researched that managers who have higher levels of emotional intelligence rate higher in job satisfaction and lower in turnover rates. If you have a career plan that aims at a leadership position than emotional intelligence can make you more productive and happier in your work.

Emotional intelligence in the workplace and leadership

Although emotional intelligence may not be crucial for every type of job, however, it is considered to be a vital attribute for most people that are in leadership positions. In order to become effective leaders, supervisors, managers and other figures having authorities need to work productively with people working with or under them. A good leader has the trait of creating that type of work environment where every employee is motivated towards their work.

If your leader has a higher emotional intelligence, they are able to make use of their social skills for fostering trust and rapport with employees. Such leaders view their employees to be an individual within a team who hold unique backgrounds, personalities and abilities. Effective leaders seek to get emotionally attached with their staff members and make efforts to share their joys and concerns.

How can lack of emotional intelligence in the workplace disrupt your professional life?

From the above discussion, it has become very clear that emotional intelligence is an asset of your professional life. As a matter of fact, though, lack of emotional intelligence in the workplace can affect your career in the following five ways:

1.     Rigidity: If you are inflexible in your approach or thinking, or you have the opinion that your decision is the best and the right one, you are certainly not a team player. In the professional environment within companies these days, being a team player is necessary.

2.     Insensitivity: If you are insensitive, then you are considered to be uncaring. Moreover, your co-workers will less likely be willing to work with you or offer you any type of help. Also, if you are insensitive, you will also not serve to be a good leader.

3.     Selfishness: If you think that your agenda is the only that matters, that people will perceive you as selfish. To be a professional, it is important that you aim at a win-win situation whenever possible.

4.     Volatility: Tapping your emotions is a good thing; however, conveying them in anger can be harmful for your career. People, who are volatile can dysfunction teams, disrupt projects and upset co-workers.

5.     Arrogance: A trait of arrogant people is that they think they know everything and no one can teach them. If you are arrogant, then you may not become the choice of an employer.

Developing emotional intelligence in the workplace is a successful strategy for not only keeping employees motivated towards their work but, it also fosters a work environment where people care about the feelings and emotions of on another. In the global business world of today, where teamwork is considered to be important for success, emotional intelligence will certainly present you as an asset for your employer.

Emotional IQ Test

Summary of the book that started Emotional Intelligence Tests

Critique of "Emotional Intelligence" By Goleman 


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